General Terms & Conditions for Accommodation Contract

Article 1. (Scope of Application)

1. Contracts for accommodation and related agreements to be entered into between this Hotel and the Guest to be accommodated shall be subject to these Terms and Conditions. Any particulars not provided herein shall be governed by laws and regulations and/or generally accepted practices.

2. In the case when the Hotel has entered into a special contract with the Guest insofar as such special contract does not violate laws and regulations and generally accepted practices the special contract shall take precedence over the provisions of these Terms and Conditions, notwithstanding the preceding Paragraph.

Article 2. (Application for Accommodation Contract)

2. If Guests request to extend their stay, during their stay, beyond the date in subparagraph (2) of the preceding Paragraph, it shall be regarded as an application for a new Accommodation Contract at the time such request is made.

Article 3. (Conclusion of Accommodation Contracts, etc.)

• 1. A Contract for Accommodation shall be deemed to have been concluded when the Hotel has duly accepted the application as stipulated in the preceding Article. However, the same shall not apply where it has been proved that the Hotel has not accepted the application.
• 2. When a Contract for Accommodation has been concluded in accordance with the provisions of the preceding Paragraph, the Guest is requested to pay an accommodation deposit set by the Hotel within the limits of Basic Accommodation Charges covering the Guest's entire period of stay (3 days when the period of stay exceeds 3 days) by the date specified by the Hotel.
• 3. The deposit shall be first used for the Total Accommodation Charge to be paid by the Guest, secondly for cancellation charges under Article 6 and thirdly for reparations under Article 17 as applicable. The remainder, if any, shall be refunded at the time of payment for accommodation as stated in Article 12.
• 4. If the Guest fails to pay the deposit by the date as stipulated in Paragraph 2, the Hotel shall treat the Accommodation Contract as invalid. However, the same shall apply only in the case where the Guest is thus informed by the Hotel when the period of Payment of the deposit is specified.

Article 4. (Special Contracts Requiring No Accommodation Deposit)

• 1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may enter into a special contract requiring no accommodation deposit after the Contract has been concluded as stipulated in the same Paragraph.
• 2. In the case when the Hotel has not requested payment of the deposit as stipulated in Paragraph 2 of the preceding Article and/or has not specified the date of payment of the deposit at the time the application for an Accommodation Contract has been accepted, it shall be treated as though the Hotel has accepted a special contract prescribed in the preceding Paragraph.

Article 5. (Refusal of Accommodation Contracts)

The Hotel may not accept the conclusion of an Accommodation Contract under any of the following circumstances:

• (1) When the application for accommodation does not conform with the provisions of these Terms and Conditions;
• (2) When the Hotel is fully booked and there is no vacancy;
• (3) When the Guest seeking accommodation is deemed liable to conduct himself/herself in a manner that will violate laws or act against the public order or good morals in regard to his/her accommodation;
• (4) When the person who intends to stay falls under any of the following ① to ③;
  • ① A member of an organized crime group, under Article 2-6 of Law on Preventing Unreasonable Conduct by Organized Crime Groups (Code 77 issued in 1991), or a related party, under Article 2-2 of said law
  • ② A corporation or organization in which a gang or a gang member controls business activities
  • ③ A corporation that has a member of a gangster among its officers
• (5) When the person requesting Hotel accommodation is obviously intoxicated and could cause annoyance to other guests or when the person is behaving in such a manner as to be an annoyance to other guests (when provisions of Article 4 of The Aichi Prefectural Ordinance are applicable);
• (6) When the Guest seeking accommodation can be clearly identified as carrying an infectious disease;
• (7) When the Hotel and/or hotel staff are violently threatened or unreasonably burdened by the Guest;
• (8) When the Hotel is unable to provide accommodation due to natural calamities, malfunction of facilities and/or other unavoidable causes;
• (9) When applicable to Article 5 of the Ryokan Law.

Article 6. (Right to Cancel Accommodation Contracts by the Guest)

• 1. The Guest is entitled to cancel the Accommodation Contract by notifying the Hotel.
• 2. If the Guest has cancelled the Accommodation Contract in whole or in part due to causes for which the Guest is liable (except in the case when the Hotel has requested payment of the deposit during the specified period as prescribed in Paragraph 2 of Article 3 and the Guest has cancelled before payment), the Guest shall pay cancellation charges as listed in the Attached Table No. 2. However, in the case when a special contract as prescribed in Paragraph 1 of Article 4 has been concluded, the same shall apply only when the Guest is informed of the obligation of payment of cancellation charges in case of cancellation by the Guest.
• 3. If the Guest does not appear by 10:00 p.m. of the accommodation date without advance notice (2 hours after the expected time of arrival if the Hotel is notified), the Hotel may regard the Accommodation Contract as being cancelled by the Guest.

Article 7. (Right to Cancel Accommodation Contract by the Hotel)

1. The Hotel may cancel the Accommodation Contract under any of the following circumstances:

• (1) When the Guest is deemed liable for conduct and/or has conducted himself/herself in a manner that will violate laws or act against the public order and good morals in regard to his/her accommodation.
• (2) When the person who intends to stay falls under any of the following ① to ③;
  • ① Gangsters, gang members, and other antisocial forces
  • ② A corporation or organization in which a gang or a gang member controls business activities
  • ③ A corporation that has a member of a gangster among its officers
• (3) When the person requesting Hotel accommodation is obviously intoxicated and could cause annoyance to other guests or when a person is behaving in such a manner as to be an annoyance to other guests;
• (4) When the Guest can be clearly identified as carrying an infectious disease;
• (5) When the Hotel and/or Hotel staff suffers from violent threat or unreasonable burden from the Guest. Or, when it is acknowledged that similar activity has occured in the past;
• (6) When the Hotel is unable to provide accommodation due to natural calamities and/or other causes of force majeure;
• (7) If you do not comply with smoking in the guest room, mischief on firefighting equipment, or other prohibited items (limited to those necessary for fire prevention) of the hotel usage rules.
• (8) When applicable to Article 5 of the Ryokan Law.

2. When the hotel cancels the accommodation contract based on the provisions of the preceding paragraph, the guest will not be charged for accommodation services that have not yet been provided.

Article 8. (Registration)

１. The Guest shall register the following items at the front desk, homepage, reservation site, automatic payment machine, etc. by the date of stay.

• (1) Name, age, sex, address and occupation of the Guest(s);
• (2) Nationality, passport number, port and date of entry in Japan;
• (3) Date and estimated time of departure; and
• (4) Other particulars deemed necessary by the Hotel.

2. In the case where the Guest intends to pay his/her accommodation charges prescribed in Article 12 by any means other than Japanese currency, such as traveler's cheque coupons or credit cards, these credentials shall be shown in advance at the time of the registration prescribed in the preceding Paragraph.

3. All Guests of foreign nationality who do not reside within Japan will be asked to leave a photocopy of their passport with the Front Desk.

Article 9. (Occupancy Hours of Guest Rooms)

1. The Guest is entitled to occupy the contracted guest room of the Hotel from 3:00 p.m. on the day of arrival to 11:00 a.m. on the day of departure. However, in the case when the Guest is accommodated continuously, the Guest may occupy the guest room all day, except for the days of arrival and departure.

2. The Hotel may, notwithstanding the provisions prescribed in the preceding Paragraph, permit the Guest to occupy the guest room beyond the time prescribed in the same Paragraph, in this case, extra charges shall apply as follows:

• (1) Up to 2 hours: 30% of the room charge
• (2) Up to 4 hours: 50% of the room charge
• (3) More than 4 hours: 100% of the room charge

Article 10. (Observance of Hotel Regulations)

The Guest shall observe the Hotel Regulations established by the Hotel. Hotel Regulations are posted within the premises of the Hotel.

Article 11. (Business Hours)

1. The business hours of the Hotel main facilities are as follows, and those of other facilities, etc. shall be notified in detail by brochures as provided, notices displayed in various places, the Service Directory in guest rooms and other means.

• (1) Closing time: Locked between 0:00 and 6:00
• (2) Front service: Open 24 hours

2. The business hours specified in the preceding Paragraph are subject to temporary changes due to unavoidable circumstances of the Hotel. In such cases, the Guest shall be informed by appropriate means.

Article 12. (Payment of Accommodation Charges)

1. The explanation of accommodation charges, etc. that the Guest shall pay is as listed in the attached Table No. 1.

2. Accommodation charges, etc. as stated in the preceding Paragraph shall be paid at Front Desk at the time of the Guest's departure, at the time of booking, or upon request by the Hotel in Japanese currency. Other means acceptable to the Hotel are traveler's cheques, coupons and credit cards.

3. Accommodation charges shall be paid even if the Guest voluntarily does not utilize the accommodation facilities provided for him/her by the Hotel.

Article 13. (Liabilities of the Hotel)

1. The Hotel shall compensate the Guest for damage if the Hotel has caused such damage to the Guest in the fulfillment or the nonfulfillment of the Accommodation Contract and/or related agreements. However, the same shall not apply in cases where such damage has been caused due to reasons for which the Hotel is not liable.

2. The Hotel is covered by Hotel Liability Insurance to deal with unexpected fire and/or other disasters.

Article 14. (Handling when Unable to Provide Contracted Rooms)

1. The Hotel shall, when unable to provide contracted rooms, arrange accommodation of the same standard elsewhere for the Guest insofar as practicable with the consent of the Guest.

2. When arrangement of other accommodation cannot be made, notwithstanding the provisions of the preceding Paragraph, the Hotel shall pay the Guest a compensation fee equivalent to the cancellation charges and the compensation fee shall be applied to reparations. However, when the Hotel cannot provide accommodation due to causes for which.

Article 15. (Handling of Deposited Articles)

1. The Hotel shall compensate the Guest for damages when loss, breakage or other damage is caused to goods, cash or valuables deposited at the Front Desk by the Guest, except in the case when this has occurred due to causes of force majeure. However, for cash and valuables, when the Hotel has requested the Guest for an appraisal of the value and the Guest has failed to do so, the Hotel shall compensate the Guest up to a maximum of 100,000 yen.

2. The Hotel shall compensate the Guest for damages when loss, breakage or other damage is caused, through intent or negligence on the part of the Hotel, to the goods, cash or valuables brought onto the premises of the Hotel by the Guest but are not deposited at the Front Desk. However, for articles of which the nature and value has not been reported in advance by the Guest, the Hotel shall compensate the Guest up to a maximum of 100,000 yen.

Article 16. (Custody of Baggage and/or Belongings of Guest)

If the guest's luggage or belongings are left behind, as a general rule, we will wait for the guest to contact us and ask for instructions. In addition, if there is no contact or instruction from the guest, we will respond in accordance with the law and dispose of it within 2 months after discovery. However, cigarettes and magazines will be disposed of the day after the discovery.

Article 17. (Liability of the Guest)

The Guest shall compensate the Hotel for damage caused through intent or negligence on part of the Guest.

Attached Table No. 1

Calculation Method for Accommodation Charges (Ref. Paragraph 1 of Article 2, Paragraph 2 of Article 3 and Paragraph 1 of Article 12)

Remarks: Rooms and breakfast are free for up to 1 child under elementary school age.

Attached Table No. 2

Cancellation Charge for Hotel (Ref. Paragraph 2 of Article 6)

＜supplement＞

This accommodation contract complies with the standards set forth in Article 548, Paragraph 2, Paragraph 1 of the Civil Code. If there is a change due to social, economic or other circumstances, it will be changed based on Article 548, Paragraph 4 of the Civil Code.

Enforcement: April 1, 2021

SAKURA HOTEL RULES ON USING ACCOMMODATIONS

Welcome to SAKURA HOTEL Onomichiekimae. In order for our guests to spend their time safely, we have established "Terms of Service" based on Article 10 of the Accommodation Contract, so please cooperate. If you do not comply with these terms, we will refuse accommodation and use of hotel facilities according to Article 7 of the accommodation agreement.

• １．Smoking is prohibited on-site and on-site. Smoking, including electronic cigarettes, and bringing in cigarette butts are also prohibited in the guest rooms. In case of violation, we will charge a penalty equivalent to the accommodation fee and damages to the hotel. note that.
• ２．Please do not avoid using heating or cooking fires as well as irons, etc. in the hotel which are not furnished by the hotel.
• ３．Actions that cause a fire are prohibited. Bringing in flammable explosives and volatile oils is prohibited. In addition, please refrain from bringing in the following products and animals that may cause inconvenience to other customers.
  • (A) Animals and birds
  • (B) Large quantity of products
  • (C) Those that give off a foul odor
  • (D) Unauthorized firearms, swords, etc.
• ４．Please make sure the door is properly locked when you leave the room. Also, make sure to lock and use the door-arm when you are in the room.
• ５．We do not allow the use of accommodation-related facilities other than guests. Please use the public area on the 1st floor.
• ６．For valuables, please use the storage safe provided in the guest room (twin room only). Alternatively, please bring your valuables to the front desk. Please note that the hotel cannot be held responsible for any theft accidents that occur in your room.
• ７．If the guest's luggage or belongings are left behind, as a general rule, we will wait for the guest to contact us and ask for instructions. In addition, if there is no contact or instruction from the guest, we will respond in accordance with the law and dispose of it within 2 months after discovery. However, cigarettes and magazines will be disposed of the day after the discovery. (Handled in accordance with Article 16 of the Accommodation Contract）
• ８．If you want to use the restaurant, bar lounge, etc. in the hotel by signature, please follow the guidance of the staff.
• ９．If you have not paid for your accommodation upon arrival, please pay in currency, hotel-approved traveler's check, accommodation voucher, credit card, etc.
• 10．Creating a disturbance which annoys other guests and gambling are not permitted in the hotel.
• 11．Please refrain from removing any Hotel belongings without the consent of the Management.
• 12．On the premises of the hotel, business activities such as advertising, posting, sale of goods, solicitation, distribution of leaflets, signature activities, meetings, etc. are prohibited. If you want to do it, you need the permission of the hotel.
• 13．The Hotel may refuse to accommodate under-age guests alone, unless prior agreement has been made with a guardian.
• 14．Please refrain from exposing one-point fashion tattoos and tattoos in the hall. Please wear a jacket etc. in public spaces such as the lobby and restaurants. Please wear a rash guard when using the optional tour.
• 15．Please refrain from bringing or using play sets on optional tours.
• 16．Unauthorized use, duplication, reprinting, modification, etc. of printed matter issued by the hotel, documents, photographs, illustrations, designs, etc. on the official website (including SNS) is prohibited.
• 17．To ensure your safety and protect your privacy, the use or photography of small unmanned aerial vehicles (drones, radio-controlled cars, etc.) within the controlled area of the hotel is not permitted. (If you wish, you need the permission of our hotel) Please note that publishing photos taken at the hotel for business purposes without permission may be subject to legal action.
• 18．Your personal information will be used for accommodation purposes, but will not be used for any other purpose. However, we may provide it in accordance with laws and regulations in accordance with each item of Article 23, Paragraph 1 of the Act on the Protection of Personal Information.
• 19．When you leave the room, be sure to take your card key out and make sure the door is locked. When checking out the hotel, be sure to return the card key to the automatic check-out machine or front desk. If you lose it, you will have to pay the actual cost.
• 20．Purchases at the Kiosk, tickets, taxi fares, stamps, and baggage transfer fees must be paid for in cash.

Enforcement: April 1, 2021